What to do if Huawei Mate 50E cannot connect to wifi

Huawei Mate 50E, as the downgrade version of the Mate series launched by Huawei this time, although it uses a mid-range mobile phone processor of 778G, it is still quite good in other aspects, and it is nearly 1000 yuan cheaper than the general price. It must be a lot of small partners who choose to buy this model. But some users sometimes cannot connect to wifi during use. How can we solve this problem? Come and have a look!

What to do if Huawei Mate 50E cannot connect to wifi

1. Please turn off and turn on the WLAN switch to try to recover. A temporary failure in the system may result in no hot spots being searched. It is recommended to scan and try again closer to the router (3-5 meters). If the distance is too far, hot spots may not be found.

2. Please check whether the hotspot name contains Chinese or some other special characters. If it does, it may not be found (garbled code is displayed). It is recommended to modify the hotspot name on the router to a simple combination of English and numbers, and then try again to see whether the hotspot can be found again.

3. Please check whether the router has set hidden SSIDs. Hotspots with hidden SSIDs will not be scanned. After obtaining the wireless signal name, enter the wireless signal name and password manually in the mobile phone [Settings] - [WLAN] - [Other Networks] to connect.

4. If the router fails, try restarting or restoring the router to factory settings. Return the router to factory:

Press and hold the factory reset button of the router. The button is on the router body. If you are not sure, you can check the product manual and wait until the indicator lights up again. Then connect the router and enter the router management interface. Follow the setup wizard to reset the broadband connection network attempt.

5. If the Chinese password is set for the connected WLAN, you need to turn on the setting, enter the security input in the top search bar and click to turn off the security input switch.

6. It is recommended to open the settings, enter the restore network settings in the top search bar, and click Restore Network Settings to try.

Note: The restore will clear the WLAN and Bluetooth connection records. If the problem persists, it may be a mobile phone problem. It is recommended to back up the data in advance and carry the relevant purchase certificate to the nearby Huawei customer service center for detection.

7. If the router has set the maximum number of connections and reached the upper limit, it may prompt the network to reject the connection or the connection is unresponsive. It is recommended to increase the maximum number of connections.

8. If the router adds MAC address filtering (blacklist) to the mobile phone MAC address, it will be unable to connect to the WLAN, and will prompt the network to refuse access. You need to change the Mac address filtering settings to access normally.

In general, if you are unable to connect to the wifi when using Huawei Mate 50E, you can choose to check your mobile phone or router to find out which device is the problem. If it is a problem with the settings, restart or reset it, but if it is a problem with the hardware, you need to find a professional to solve it!