Home Wiki common problem What are the return requirements for Xiaomi mobile phones

What are the return requirements for Xiaomi mobile phones

Author:Hyman Time:2023-08-23 20:07

With the continuous progress of technology, the development speed of mobile phones is becoming faster and more diverse in functions. However, this leaves many users at a loss as they cannot master all the functions. During the process of using Xiaomi phones, some users have encountered some issues, such as Xiaomi phone return requirements. If you have similar questions, please follow me to understand.

What are the return requirements for Xiaomi mobile phones

What are the return requirements for Xiaomi mobile phones

According to the after-sales policy on Xiaomi's official website, consumers can apply for a return within 7 days if there are quality issues with their Xiaomi phones. The following are the requirements for returning Xiaomi phones:

1. Mobile phones purchased on Xiaomi's official website must be returned within the product's shelf life without disassembly, repair, modification, etc., and with complete and undamaged accessories.

Before applying for a return, the original accessories, intact original packaging, and factory labels of the phone should be kept intact.

3. The Xiaomi after-sales service center needs to retrieve the original phone and check whether it has been returned or exchanged for non quality reasons due to human damage or other reasons;

4. When returning goods, it is necessary to provide valid personal order information purchased by Xiaomi's official website or authorized seller to ensure the safety of the return process.

5. Consumers need to provide some purchase vouchers and basic information when applying for returns.

Note: The return policy for purchasing Xiaomi phones on third-party platforms outside of Xiaomi's official website may vary. It is recommended that consumers check the platform's return policy before making a purchase.

The above is the solution to Xiaomi's phone return request, and I believe you have also solved this troublesome problem. If you have any other questions about Xiaomi's phone, you can also come and visit the mobile cat frequently, and we will provide you with the perfect answer.

Related Wiki