What to do if OPPOFindN3Flip WeChat video call black screen

Recently, many users have encountered a black screen problem when using OPPO Find N3 Flip mobile phones to make WeChat video calls.When they try to make a video call with a friend or relative, the phone screen suddenly turns black and they are unable to see the other party.This situation confuses and annoys many users.So, how should we solve this problem?

What should I do if the OPPOFindN3Flip WeChat video call screen is black?How to solve the black screen of OPPOFindN3Flip WeChat video call

We need to be clear that this problem is not a fault of the fuselage itself, but due to some operational problems or abnormalities in software settings.Therefore, we can try some simple methods to solve this problem.

The first step is to try restarting the phone.Sometimes, some minor problems in the system will cause the WeChat video call screen to go black, and it may be possible to return to normal by restarting the phone.Just press and hold the power button of your phone, select Restart, wait for a while and try to make a video call again.

If restarting the phone does not solve the problem, we can try the second step: check the network connection.WeChat video calls require a stable network connection to function properly.We can switch to another network, such as home WiFi or mobile data network, to see if that solves the problem.In addition, we can also try to close other applications that are using the network to ensure the stability of the network.

In the third step, we can try to clear WeChat’s cached data.Sometimes, too much cached data in WeChat can cause some abnormal phenomena, including black screen problems.We can enter the settings of the phone, find application management, select the WeChat application, and then clear cache data.After clearing the cache, reopen WeChat and try to make a video call.

If none of the above methods solve the problem, we can consider upgrading the WeChat application.Sometimes, the old version of WeChat may have some bugs, and upgrading to the latest version may fix some problems.We can enter the app store and search for the WeChat app to see if there is an updated version available.If so, you can try upgrading and making video calls again.

If all attempts fail to resolve the issue successfully, we may consider contacting the OPPO Customer Service Center for assistance.Their professional technicians can provide more detailed and specific solutions to help us solve the WeChat video call black screen problem.