Why is the display of Huawei Nova 12 unresponsive when the screen is turned off?

Huawei Nova 12 has been officially launched in early January. Many friends have purchased this new Kirin mid-range phone. Compared with Huawei's flagship phones, although Huawei Nova 12 has slightly worse performance,But the price is also much cheaper.Recently, some people using Huawei Nova 12 have reported that the screen-off display is turned on but there is no response. So what is the reason for this?

Why is the display of Huawei Nova 12 unresponsive when the screen is turned off?

Reason 1: If the power of Huawei Nova 12 is less than 10%, in order to extend the standby time of the phone, the screen-off display function cannot be used.

Solution: As long as you charge Huawei Nova 12 and let the battery level exceed 10%, the screen-off display will be displayed normally.

Reason two: When Huawei Nova 12 turns on the super power saving mode/power saving mode, in order to reduce the power consumption of the phone, the screen-off display function will be unavailable.

Solution: Just turn off the power saving mode of Huawei Nova 12.

The main reason why Huawei Nova 12's screen-off display does not respond is because the power-saving mode is turned on or the phone has insufficient power. As long as the phone's power is sufficient and the power-saving mode is turned off, the screen-off display function can be displayed normally..