What should I do if the call screen on OPPO Find X7 Ultra goes black?

OPPO Find X7 Ultra can be said to be the most popular mobile phone recently. Not only does it have outstanding performance and configuration, but it is also equipped with a dual periscope telephoto lens, which can bring SLR-level shooting effects.Although the price is a bit high, it still cannot stop everyone's enthusiasm for buying.However, everyone has encountered some problems while using OPPO Find X7 Ultra. So what should I do if the OPPO Find X7 Ultra has a black screen during calls?

What should I do if the call screen on OPPO Find X7 Ultra goes black?

During a call on the mobile phone, if you put the mobile phone to your ear to answer the call, the screen will indeed go black to prevent accidental touching, which is normal.

If the screen is still black if it is not placed to your ear and the distance sensor is not blocked, you can solve the problem as follows:

Method 1: Check whether the film blocks the distance sensor. You can try again with the film on.

Method 2: If the mobile phone system version is not the latest, it is recommended to upgrade to the latest version.

Method three: Back up important data on the phone and then restore the phone to factory settings to see if the phone can return to normal.

If you hold the phone to your ear while using OPPO Find X7 Ultra to make a call, it is normal for the screen to go black.If the screen is black all the time, the editor has also provided you with a variety of different solutions, and you can try them one by one.