The latest after-sales policy of Xiaomi 11! Buy It Now 1% Off 269 Repair 499 Return to Factory
Recently, the after-sale policy of Xiaomi 11 has attracted much attention. At the same time, Xiaomi, which aims to attack high-end products, has been under a lot of public pressure. In order to minimize losses in all aspects, Xiaomi officially released the latest policy on after-sale service of Xiaomi 11 during the just concluded National Day, changing the previous replacement policy to "only repair, not replace".
Since March 2021, the quality problem of Xiaomi 11, a high-end mobile phone product of Xiaomi, has been complained by consumers continuously. Recently, it has been hot on microblog for two consecutive weeks. Recently, the quality problem of Xiaomi 11 has been hotly discussed again because of the official modification of the after-sales policy, which changed the previous replacement policy to "only repair but not replace".
During the National Day, the Xiaomi official launched a new after-sales policy for the Xiaomi 11 model through the after-sales activity of "great benefits for mobile phone maintenance". Among them,Xiaomi 11 series models apply for the official after-sales mainboard maintenance out of warranty, and stores enjoy preferential service of 269 yuan (original mainboard maintenance of 2640 yuan, including 40 yuan labor cost) for on-site maintenance, and 499 yuan for returned maintenance. Among them, the user may be required to bear the express cost of 499 yuan for returning to the factory for maintenance, but one of the advantages of returning to the factory is that it can ensure the dustproof and waterproof of IP68 mobile phones. The participating models are as follows:
Whether you choose store maintenance or return to the factory for maintenance, neither of these two methods can guarantee 100% repair of the mobile phone. Professional engineers need to conduct comprehensive and detailed inspection at the repair point or after returning to the factory to determine whether the mobile phone can be repaired. If it can be repaired after inspection, it can be repaired by paying directly. If the test results show that there is no need for maintenance, or it is recommended to replace the motherboard with a new one, you can choose to return the motherboard in the original way or participate in the special offer to replace the motherboard after receiving the notice.
This time, Xiaomi will enjoy a special service of 269 yuan for on-site repair and 499 yuan for repair back to the factory. Users will enjoy the mainboard warranty within three months after the repair. Although the three-month warranty is very short for users, it is also a kind of spiritual comfort. Talk is better than nothing.
Nowadays, the selection of products is not just based on the parameters and configuration. I have the energy to flaunt the new products at the press conference. It's better to improve the after-sales service to the users more directly. In fact, problems with the products are not unique to Xiaomi, but how to face and deal with these problems depends on how the manufacturer treats consumers. After all, action cannot lie.
The above is the specific content of the latest after-sales policy of Xiaomi 11. As mentioned above, although Xiaomi is not the only manufacturer that has this problem, the changes made by Xiaomi really make many rice noodles feel insincere. After all, even the official said that the mobile phone could not be repaired 100%, so why should I ask you to repair it?
