What should I do if there is no sound from the Realme GT6 earpiece?

Although the functions of mobile phones are becoming more and more abundant, the most important function of mobile phones is to make calls. If there is no function of making calls, then the mobile phone has lost its most basic meaning.Realme GT6 has become very popular recently, and many people have bought this phone.Some people have no sound when making calls. So what should I do if there is no sound on Realme GT6?

What should I do if there is no sound when making calls on Realme GT6?

1. Please check whether the handset of the mobile phone is dusty or blocked by foreign matter. You can use a dry soft-bristled brush to clean it;

2. Please check whether the phone’s film, leather case, etc. are blocking the earpiece. If so, please remove it and try again;

3. Please confirm whether you accidentally muted the call during the call. During the call, you can try to use the volume up button to turn up the sound and confirm the sound level;

4. If the earpiece sound is low in some areas, it may be that the network signal in that area is poor or there is shielding or interference. It is recommended to call in an area with better signal;

5. Please try to compare and test by changing phones and cards. If you have problems inserting the same card into other mobile phones, it may be a problem on the operator's network side. It is recommended that you give feedback to the operator for processing;

6. Please confirm whether the call is abnormal with individual friends or with all friends: If the call with individual friends is abnormal, it may be that the other party's mobile phone/network is abnormal. You can suggest the other party to report the mobile phone manufacturer or network operator; if the call with all friends is abnormal,, it is recommended that you restart your phone and try again;

7. You can try to turn on the hands-free phone (loudspeaker icon) during a call to see if the hands-free sound is normal: If it is normal under the hands-free mode, this may be a problem with the handset. It is recommended that you go to the service center for testing; if it is normal,There are also problems. It is recommended that you back up your data and restore factory settings or refresh the system version.

There are many reasons why the Realme GT6 handset has no sound. In addition to problems with the handset, problems with the network signal and the other party's mobile phone may also have an impact. You need to check and screen them one by one.